Last updated: May 2026
These Terms and Conditions (“Terms”) govern your access to and use of grecta.com and portal.grecta.com (collectively, the “Platform”), operated by Grecta Compliance OÜ, a company registered in Estonia (Registry code: [insert]), with registered address at [insert address], Tallinn, Estonia (“Grecta”, “we”, “our”, “us”).
By accessing the Platform, joining the waitlist, participating in the pilot programme, or purchasing any paid service, you agree to these Terms in full. If you do not agree, do not use the Platform.
1. Definitions
“Account” means a registered user account on the Platform.
“Content” means any data, documentation, AI system descriptions, or compliance records you upload to the Platform.
“Early Access” means the free tier available to waitlist members prior to full public launch.
“Free Tier” means the permanently free EU AI Act compliance automation functionality available to registered users.
“Paid Services” means additional framework packs, API access, on-premises deployment, language packs, and enterprise integrations available for purchase.
“Pilot Programme” means the closed early-access programme made available to selected organisations prior to general availability.
“Platform” means grecta.com, portal.grecta.com, and any associated APIs or integrations.
“User” means any individual or organisation accessing the Platform.
2. Eligibility
You must be at least 18 years of age and have the authority to bind your organisation to these Terms. The Platform is intended for business use only and is not directed at consumers or individuals acting in a personal capacity.
By registering, you represent that you are authorised to act on behalf of your organisation, that your use of the Platform will comply with all applicable laws, and that the information you provide during registration is accurate and current.
3. Waitlist
3.1 Joining the waitlist does not guarantee access to the Platform or any specific feature.
3.2 Waitlist position does not confer any contractual right, priority claim, or entitlement to pricing offered at any particular time.
3.3 We reserve the right to modify, suspend, or close the waitlist at any time without notice.
3.4 By joining the waitlist you consent to receive communications from Grecta about the Platform, early access availability, and related updates. You may unsubscribe at any time.
4. Pilot Programme
4.1 Participation in the Pilot Programme is by invitation only and subject to a separate Pilot Agreement or Letter of Intent where applicable.
4.2 Pilot Programme access is provided free of charge for the duration of the pilot period specified in your Pilot Agreement.
4.3 Pilot participants agree to provide reasonable feedback to assist with product development. Feedback may be used by Grecta to improve the Platform without compensation or attribution.
4.4 Grecta reserves the right to modify, suspend, or terminate Pilot Programme access at any time with reasonable notice.
4.5 At the conclusion of the pilot period, continued access requires conversion to a paid tier unless otherwise agreed in writing.
4.6 Pilot Programme participation does not constitute a commitment by either party to enter into a commercial agreement.
5. Free Tier
5.1 The Free Tier provides access to EU AI Act compliance automation functionality at no charge, permanently and without a credit card requirement.
5.2 Grecta reserves the right to modify the scope of the Free Tier at any time. Where material changes reduce Free Tier functionality, we will provide 30 days written notice to registered users.
5.3 Free Tier users may not resell, sublicense, or commercially exploit the outputs of the Platform without a separate written agreement with Grecta.
5.4 Grecta may apply fair use limits to Free Tier usage, including limits on the number of AI systems, binder generations, or API calls, at its reasonable discretion.
6. Paid Services
6.1 Purchasing
Paid Services are available via subscription or enterprise contract as described on the Platform at the time of purchase. All purchases are subject to these Terms and any additional order form or statement of work agreed between the parties.
6.2 Pricing
All prices are displayed exclusive of applicable taxes unless otherwise stated. Grecta reserves the right to change pricing at any time. Price changes to existing subscriptions will be communicated with a minimum of 30 days notice prior to renewal.
6.3 Payment
Payment is due in advance for all subscription tiers. Enterprise contracts may be invoiced on terms agreed in writing. Failure to pay on time may result in suspension of access to Paid Services.
6.4 Renewals
Subscriptions renew automatically at the end of each billing period unless cancelled in writing before the renewal date. You are responsible for cancelling before renewal if you do not wish to continue.
6.5 Refunds
We do not offer refunds for subscription fees already paid except where required by applicable law. If you believe you have been charged in error, contact billing@grecta.com within 14 days of the charge.
6.6 Taxes
You are responsible for all applicable taxes, duties, and levies arising from your purchase of Paid Services. Where Grecta is required to collect VAT or equivalent taxes, these will be added to your invoice.
7. Acceptable Use
You agree not to use the Platform to violate any applicable law or regulation, upload content that infringes third party intellectual property rights, attempt to reverse engineer or extract source code from the Platform, circumvent any access controls or security measures, use the Platform to develop a competing product or service, misrepresent your identity or organisational affiliation, transmit malicious code or disruptive software, or overload Platform infrastructure beyond reasonable use.
Grecta reserves the right to suspend or terminate access for any violation of this section without prior notice.
8. Intellectual Property
8.1 Grecta IP
The Platform, its underlying compliance engine, legal logic, framework modules, and all associated documentation are the intellectual property of Grecta Compliance OÜ or its licensors. All rights not expressly granted are reserved.
8.2 Your Content
You retain ownership of all Content you upload to the Platform. By uploading Content, you grant Grecta a limited, non-exclusive licence to process that Content solely for the purpose of providing the Platform services to you.
8.3 Feedback
Any feedback, suggestions, or ideas you provide about the Platform may be used by Grecta without restriction or compensation.
8.4 Outputs
Compliance binders, remediation steps, risk classifications, and other outputs generated by the Platform are provided for your internal compliance use. You may not resell or sublicense Platform outputs without written permission from Grecta.
9. Data Retention
Account data is retained for the duration of your account plus two years. EU AI Act compliance binders generated under the Free Tier are retained for 90 days. Paid tier audit trails are retained per your selected tier, ranging from 90 days to 10 years. Evidence documentation uploaded to the Platform is retained per your selected tier. Usage logs are retained for 12 months. Billing records are retained for seven years.
Upon account termination, your Content will be deleted within 30 days unless a longer retention period is required by law or has been selected as part of your subscription tier.
You may request early deletion of your Content at any time by contacting privacy@grecta.com, subject to any legal retention obligations.
10. Confidentiality
Each party agrees to keep confidential any non-public information received from the other party in connection with use of the Platform, and not to disclose it to third parties without prior written consent. This obligation survives termination of these Terms for a period of three years.
Grecta will not disclose your compliance documentation, AI system descriptions, or audit records to any third party except as required by law or as described in our Privacy Policy.
11. Warranties and Disclaimers
11.1 Grecta warrants that it will provide the Platform with reasonable skill and care.
11.2 The Platform is provided as a compliance automation tool. It does not constitute legal advice. Outputs generated by the Platform should be reviewed by qualified professionals where required for regulatory submissions or formal compliance declarations.
11.3 Grecta does not warrant that the Platform will be error-free, uninterrupted, or that its outputs will satisfy every regulatory requirement in every jurisdiction. Regulatory interpretation may vary by competent authority.
11.4 To the maximum extent permitted by applicable law, Grecta disclaims all implied warranties including merchantability, fitness for a particular purpose, and non-infringement.
12. Limitation of Liability
12.1 To the maximum extent permitted by applicable law, Grecta’s total liability to you arising out of or in connection with these Terms shall not exceed the greater of (a) the total fees paid by you in the 12 months preceding the claim, or (b) €500.
12.2 Grecta shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profit, loss of data, or business interruption, even if advised of the possibility of such damages.
12.3 Nothing in these Terms limits liability for fraud, gross negligence, wilful misconduct, or any liability that cannot be excluded by law.
13. Indemnification
You agree to indemnify and hold harmless Grecta, its officers, directors, employees, and agents from any claims, damages, losses, or expenses including reasonable legal fees arising from your use of the Platform, your Content, or your violation of these Terms.
14. Termination
14.1 You may terminate your account at any time by contacting support@grecta.com.
14.2 Grecta may suspend or terminate your access immediately where you have violated these Terms, failed to pay fees due, or where continued access poses a legal or security risk.
14.3 Upon termination, your right to access the Platform ceases immediately. Sections 8, 9, 10, 12, 13, and 15 survive termination.
15. Governing Law and Dispute Resolution
15.1 These Terms are governed by the laws of Estonia, without regard to conflict of law principles.
15.2 Any dispute arising from these Terms shall first be referred to good faith negotiation between the parties. If unresolved within 30 days, disputes shall be submitted to the courts of Tallinn, Estonia, which shall have exclusive jurisdiction.
15.3 For users in the United States: to the extent permitted by applicable law, you waive the right to participate in class action proceedings against Grecta.
15.4 For users in the EU and UK: nothing in these Terms affects your statutory rights as a business user under applicable consumer or commercial protection legislation.
15.5 For users in Canada: these Terms are subject to applicable Canadian federal and provincial law. Quebec residents may have additional rights under the Civil Code of Quebec and Act Respecting the Protection of Personal Information in the Private Sector (Law 25).
15.6 For users in Singapore: these Terms are subject to the Singapore Personal Data Protection Act 2012 where applicable to data processing activities.
16. General
Entire Agreement — these Terms, together with the Privacy Policy and any applicable order form or pilot agreement, constitute the entire agreement between you and Grecta regarding the Platform.
Severability — if any provision of these Terms is found unenforceable, the remaining provisions continue in full force.
Waiver — failure to enforce any provision of these Terms does not constitute a waiver of that right.
Assignment — you may not assign your rights under these Terms without written consent from Grecta. Grecta may assign these Terms in connection with a merger, acquisition, or sale of assets.
Notices — legal notices to Grecta should be sent to legal@grecta.com or to our registered address in Tallinn, Estonia.
Updates — we may update these Terms from time to time. We will notify registered users of material changes with 30 days notice. Continued use of the Platform after that period constitutes acceptance.
17. Contact
Grecta Compliance OÜ, Tallinn, Estonia legal@grecta.com